Tychi and its affiliated entities ("Tychi," "We," "Us," or "Our") recognize the importance of protecting the privacy and security of personal data. This Privacy Policy ("Policy") describes how We collect, use, disclose, and safeguard personal data obtained through Our websites and related services, including tychi.co (collectively, the "Services"). By accessing or using the Services, you acknowledge that you have read and understood this Policy and agree to be bound by its terms. If you do not agree, please discontinue any further use of the Services.
Scope and Applicability
This Policy applies to any individual or entity ("User" or "you") that visits, accesses, or utilizes the Services, regardless of geographical location. Tychi endeavors to process personal data in accordance with all applicable data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR), the UK Data Protection Act, the California Consumer Privacy Act (CCPA), and other relevant regional frameworks.
Categories of Personal Data Collected
Personal Data Provided Voluntarily
You may be required, or choose, to provide personal data when interacting with our Services. Such data may include:
- Contact Information: Name, email address, telephone number, or other details furnished via online forms, account registration, or direct correspondence.
- Account Credentials: Username, password, or other security-related information utilized for authentication and account access.
- Communications and Support: Any information you submit in email exchanges, support requests, or other interactions with Tychi.
Personal Data Collected Automatically
In addition to data you provide directly, We may collect certain information automatically through your use of the Services:
- Technical Details: Internet Protocol (IP) address, browser type, device type, operating system, and approximate geographic location inferred from IP data.
- Usage Patterns: The frequency of visits, duration of usage, pages viewed, and referral URLs.
Cookies and Similar Technologies
We and certain third-party service providers may deploy cookies or similar tracking mechanisms to enhance user experience, perform analytics, and maintain website functionality. You may adjust your browser or device settings to refuse some or all cookies; however, doing so may affect the availability or quality of certain features.
Legal Basis and Purpose of Processing
Tychi processes personal data only where there is a lawful basis to do so and for legitimate purposes, including but not limited to:
- Provision of Services: To operate, maintain, and improve the Services and to enable core features such as account management and secure login.
- Communication and Support: To respond to inquiries, provide technical support, send administrative messages, and communicate updates or changes related to the Services.
- Analytics and Enhancement: To conduct internal research and development, analyze usage trends, and enhance product offerings and user experiences.
- Regulatory and Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests, and to enforce our Terms of Service or other legal rights.
Where local law requires, We will obtain your consent before processing personal data for certain specific purposes.
Disclosure of Personal Data
We do not sell or rent personal data to unrelated third parties. However, We may share personal data in the following limited circumstances:
- Service Providers and Contractors: We may engage reputable third-party entities to assist in certain business functions (e.g., hosting, analytics, customer support). Such entities act under our instructions and are bound by confidentiality obligations that protect your personal data.
- Business Transactions: In the event of a corporate transaction such as a merger, acquisition, or sale of assets, personal data may be transferred to relevant parties subject to the requirement to maintain confidentiality and uphold privacy protections.
- Legal Obligations and Protections: We may disclose personal data when required to do so by law, regulation, or competent governmental authority, or if such disclosure is reasonably necessary to exercise or protect the rights, property, or safety of Tychi, our affiliates, or other individuals.
- With Your Consent: We will share personal data for any other purposes only upon obtaining your express consent, to the extent required by applicable law.
International Transfers of Personal Data
Tychi may transfer personal data to jurisdictions outside your country of residence, including locations whose privacy laws may differ. In such cases, We implement appropriate legal mechanisms — such as Standard Contractual Clauses or equivalent safeguards — to ensure that personal data is afforded a level of protection consistent with applicable data protection requirements.
Data Security and Retention
- Security Measures: We employ administrative, technical, and physical safeguards commensurate with the sensitivity of the personal data We collect. These measures aim to protect data from unauthorized access, loss, alteration, or misuse. While We strive to ensure robust security, no method of data storage or transmission can be guaranteed to be entirely secure.
- Retention Period: Personal data will be retained for as long as necessary to fulfill the purposes set out in this Policy or as required or permitted by law. We will securely delete or anonymize personal data once it is no longer needed.
Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding the personal data We hold about you, including the rights to:
- Access and Portability: Request details about the personal data We process and, where feasible, receive it in a structured, commonly used, and machine-readable format.
- Rectification: Request correction of inaccurate or incomplete personal data.
- Erasure: Under certain circumstances, request deletion of personal data that We no longer have a lawful basis to retain.
- Restriction and Objection: Where applicable, object to or request restriction of certain processing activities.
- Withdraw Consent: If processing is based on your consent, withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.
If you wish to exercise any of these rights, please contact Us using the details provided in the Contact Information section. We will respond to valid requests within timeframes specified by applicable law. If you are dissatisfied with our handling of your personal data, you may lodge a complaint with your local supervisory authority.
Children's Privacy
Our Services are not intended for individuals under the age of 13 (or other age as defined by local law). We do not knowingly solicit or collect personal data from minors. If you believe a minor has provided personal data to Us, please contact Us so that We may promptly take appropriate steps to remove such data.
External Websites and Services
Our Services may contain links to third-party websites or applications. We are not responsible for the privacy practices or content of such external services. We encourage you to review the applicable privacy policies of any third-party site or service before providing personal data.
Updates to This Policy
We reserve the right to modify or update this Policy at Our sole discretion, to reflect changes in Our practices, technologies, or legal obligations. In the event of any material change, We will post the revised Policy with an updated "Last Updated" date. Your continued use of the Services following the posting of such changes indicates your acceptance of those updates.
Contact Information
If you have any questions, concerns, or requests relating to this Policy or Our data protection practices, please contact Us at:
Tychi
Email: portal@tychi.co
Website: https://tychi.co
We endeavor to address all inquiries in a timely and professional manner.
Effective Date: This Policy is effective as of the date indicated above. By continuing to access or use Our Services, you acknowledge and agree to be bound by the terms of this Policy.